【VIP超限量福利券】2024 PG ONE 《ANSW1R》台北站
PG ONE ANSW1R 世界巡迴台北站獨家「超限量特區福利券」
超級限量福利券 A：額外獲得親筆署名專輯簽名權+ 單獨合影 + 彩排搶先看
限量福利券B：額外獲得專輯親筆簽名權 + 4人一組合影 + 彩排搶先看
PG ONE ANSW1R World Tour Taipei Exclusive "Ultra-Limited Special Zone Benefits"
Organizers have specially secured exclusive fan privileges!
Exclusive Benefit Voucher VIP A：Personalized Autograph（To:XXX）+ Meet & Greet（1v1 photo）+ Sound Check Access
Exclusive Benefit Voucher VIP B：Album Autograph + Meet & Greet（1v4 group photo）+ Sound Check Access
Limited to Zone A and Zone B ticket holders, non-transferable, and strictly prohibited resale. Any discovered price markup or transfer will result in immediate cancellation of privilege benefits.
2024 PG ONE 《ANSW1R》台北站
Performance Date: June 28, 2024 (Friday)
Doors Open: 19:00 (In case of any changes, advance notice will be provided.)
Show Starts: 20:00 (In case of any changes, advance notice will be provided.)
演出地點：Zepp New Taipei
Venue: Zepp New Taipei
Address: 8F, No. 3, Section 4, New Taipei Boulevard, Xinzhuang District, New Taipei City
福利券啟售時間：2024/1/5 (五) 12PM
Ticket Sales Start: January 5, 2024 (Friday) 12 PM
Ticket Purchase: KKTIX
VIP活動進行時間：請於演出日前至【Mercury Entertainment】instagram @mercury_enterrainment_ 確認入場方法
VIP event schedule: Please check the entry instructions on the day of the performance by visiting 【Mercury Entertainment】Instagram @mercury_entertainment_ in advance of the show date.
🎫超級限量福利券 A NTD$800（僅限特A區票種加購）：
額外獲得親筆署名專輯簽名權+ 單獨合影 + 彩排搶先看
🎫 Exclusive Benefit Voucher VIP A NTD$800 (Available only as an add-on to Special A Zone tickets):
Personalized Autograph（To:XXX）+ Meet & Greet（1v1 photo）+ Sound Check Access
額外獲得專輯親筆簽名權 + 4人一組合影 + 彩排搶先看
🎫 Exclusive Benefit Voucher VIP B NTD$800 (Available only as an add-on to Special B Zone tickets):
Album Autograph + Meet & Greet（1v4 group photo）+ Sound Check Access
截至 2024/1/2 前有購買特A區及特B演唱會門票的消費者，需憑「訂單後5碼+票號8碼共13碼的資格碼」才可以於 2024/1/5 開始購買加購福利（詳細內容請見下圖，數量有限售完為止）
As of January 2, 2024, consumers who have purchased tickets for Special Zone A and Special Zone B concerts are required to present the "qualification code," which is a combination of the last 5 digits of the order number and an 8-digit ticket number (totaling 13 digits). This is necessary to commence purchasing additional benefits starting on January 5, 2024. Please refer to the details in the image below for more information, and note that the availability of these benefits is limited and will be sold on a first-come, first-served basis until supplies are exhausted.
Each order is limited to entering one qualification code, and it can only be used once. If you have purchased four tickets for the Special Zone, you need to confirm your four sets of qualification codes before purchasing the benefit vouchers. (Each of the four Special Zone tickets will have its own qualification code.)
VIP超限量福利券加購不包含演出門票，請於購買限量福利券之前，確認已持有1張「2024 PG ONE 《ANSW1R》台北站」有效入場票券。
The VIP super limited Exclusive Benefit Voucher does not include admission to the performance. Please ensure that you already possess one valid entry ticket for the '2024 PG ONE《ANSW1R》Taipei ' before purchasing the limited Exclusive Benefit Voucher.
消費者必須持有一張「2024 PG ONE 《ANSW1R》台北站 」特A區或特B區有效入場票券方可進行加購，加購者現場報到及入場皆需出示演唱會票券及VIP限量福利券為入場憑證。且同一場次的一組票券(演唱會入場票券+限量福利券)僅限一人使用。
Consumers must possess a valid admission ticket for "2024 PG ONE《ANSW1R》Taipei Station" VIP A or VIP B section to be eligible for the VIP UPGRADE at an additional cost. Purchasers need to present both the concert ticket and the VIP UPGRADE purchase ticket at the on-site check-in and entry as proof of entry. Each set of tickets (concert admission ticket + limited Exclusive Voucher) is limited to one person's use.
The concert performance time is not the same as the VIP check-in and benefit time. Please pay attention to the announcements from the organizer, Mercury Entertainment, regarding VIP entry times and related procedures on the day of the performance. Failure to adhere to the announced VIP check-in time may result in forfeiture of privileges. The organizer reserves the right to refuse entry to those who do not complete the check-in process within the specified time, and no refunds will be provided.
The signature on the limited edition voucher is for the album signing event only. Please prepare PG ONE's personal album or pre-order the new album online. This voucher does not come with a complimentary album.
Signature is available with any Official solo physical album. If you don't have a physical album, you can choose to waive this benefit or pre-order through the link below.(On-site Picku、Home Delivery)
正式開賣：2024/1/5 (五) 12PM KKTIX售票系統全面開賣。
Official Sale Starts: January 5, 2024 (Friday) 12 PM on the KKTIX ticketing system.
Subject to availability。
The ticket purchase for this event through the website is only available to members who have completed verification of their phone number and email address. Before purchasing tickets, please "join as a member" and promptly complete the "phone number and email address" verification process to facilitate the ticket purchase procedure. It is recommended to save "name" and "phone number" in the "pre-fill information for registration" section under "settings" to expedite the ticket purchase process. This can be done in advance to reduce the time required for purchasing tickets and proceed quickly to the next steps
To ensure your rights, it is strongly recommended that when registering as a member or during checkout, you avoid using Yahoo or Hotmail email accounts for the contact person's email. This is to prevent issues such as email blocking, leakage, or being marked as spam, which may result in not receiving the "Order Confirmation" notification.
The order confirmation notification email may not be delivered due to various factors and is provided solely for transaction notification purposes. Not receiving the order confirmation email does not necessarily mean the transaction was unsuccessful or that the credit card payment failed. Please attempt to make the payment again within the payment deadline, even if you have received a successful authorization SMS or email from the bank. If the order is canceled due to expiration, it means the order was not successfully completed, and you should proceed to reorder.
If you are unable to confirm the success of the transaction on the website, please check your consumption details in the "Orders" section of your member account. Any successfully placed order will display the details of the tickets you purchased. If you cannot find the tickets you ordered, it indicates that the transaction was not successful, and you should proceed to place a new order
KKTIX system does not have a fixed ticket clearing time. As long as consumers do not complete the payment within the specified deadline, unpaid tickets will be released gradually. Consumers can always check whether there are newly released available tickets.
- 「VIP Upgrade福利券」票面序號，並不代表排隊順序。若有消費者未結帳或退票，空出之序號有可能會被比較晚買的消費者購買，且可能同筆訂單會有序號不連號情形發生。
Ticket Purchase on KKTIX Website：
Limit of 1 Tickets per Order
Each order is limited to entering one qualification code, and it can only be used once.
It is recommended to join as a member and undergo verification of 'phone number and email address' before purchasing tickets. Please ensure to complete the verification within 24 hours before the event goes on sale, as successful verification on the day of ticket sales cannot be guaranteed. Accounts that verify their phone number successfully within 24 hours may not be guaranteed a smooth ticket purchase
- 截至 2024/1/2 前有購買特A區及特B演唱會門票消費者，「訂單後5碼+票號8碼共13碼的資格碼」才可以於 2024/1/5 開始購買加購福利（購買加購福利需憑訂單後5碼+票號8碼共13碼的資格碼作為資格,數量有限售完為止）
As of January 2, 2024, consumers who have purchased tickets for Special Zone A and Special Zone B concerts are eligible to purchase additional benefits starting on January 5, 2024. To qualify for purchasing additional benefits, consumers need to use the "qualification code," which consists of the last 5 digits of the order number and an 8-digit ticket number, making a total of 13 digits. Please note that the availability of additional benefits is limited, and they will be sold on a first-come, first-served basis until sold out.
If you are unable to receive the SMS for phone number verification, what should you do? Please click here
Payment methods: Credit Card (VISA/MASTER/JCB), ATM Virtual Account
- 為強化信用卡網路付款安全，KKTIX售票系統網站導入了更安全的信用卡 3D 驗證服務，會員購票時，將取得簡訊驗證碼，確保卡號確實為持卡人所有，以提供持卡人更安全的網路交易環境。信用卡3D驗證流程為何？
To enhance the security of online credit card payments, the KKTIX ticketing system website has implemented a more secure 3D Secure (3DS) authentication service for credit cards. When members purchase tickets, they will receive a verification code via SMS to ensure that the card number belongs to the cardholder, providing a safer online transaction environment.
Important Notes for ATM Virtual Account Payment: This payment method is only available for debit cards issued by financial institutions in Taiwan that have activated the "Non-Designated Account Transfer" feature. If the order amount exceeds $30,000, ATM Virtual Account payment cannot be selected. Please ensure timely payment within the specified period, as orders not paid by the deadline will be automatically canceled.
Ticket Collection Method: Tickets can be collected at FamilyMart convenience stores starting 10 days before the event. A handling fee of $30 per transaction (limited to 4 tickets) applies, and please make the payment at the FamilyMart counter.
- KKTIX購票流程圖示說明 請點我
KKTIX Ticket Purchase Process Diagram Explanation, Please Click Here.
- 全家便利商店FamiPort取票說明 請點我
FamilyMart Convenience Store FamiPort Ticket Collection Instructions, Please Click Here.
If you choose FamilyMart Convenience Store FamiPort for ticket collection, please note that you can collect your tickets at FamilyMart starting 10 days before the event. Avoid going to FamilyMart immediately after completing the online order on the day of sale. Successfully ordered tickets can be collected anytime after the ticket collection period opens on June 18, 2024, up until the day of the performance.
根據文化部訂定『藝文表演票券定型化契約應記載及不得記載事項』第六項「退、換票機制」之規定共有四種方案之退換票規定，本節目採用方案二：消費者請求退、換票之時限為購買票券後 3 日內（不含購票日）。但消費者於退、換票時限屆至前購買，迄於時限屆至後始收受票券或於開演前仍未收受票券者，亦得退換票，全家取票因購買當日便可取票則不適用此規範。
In accordance with the regulations set by the Ministry of Culture regarding the 'Standardized Contract for Cultural and Performing Arts Tickets - Required and Prohibited Clauses,' Article 6 outlines four options for the ticket refund and exchange policy. This event adopts Option 2: Consumers may request a refund or exchange within 3 days after purchasing the ticket (excluding the purchase day). However, if the consumer purchases the ticket before the deadline but receives the ticket after the deadline or has not received the ticket by the start of the performance, they may still request a refund or exchange. This regulation does not apply to ticket retrieval at FamilyMart, as tickets can be collected on the purchase day
The request for ticket refund or exchange must be based on the date when the physical ticket reaches the organizer's address or when the electronic ticket is received in the customer service email inbox, within the specified refund period.
- 本活動此次退票皆依方案二辦法規定，酌收規定之票面金額 5% 手續費。
For this event, all ticket refunds will follow the procedures outlined in Option 2, with an administrative fee of 5% of the face value of the ticket being charged.
- 購買本演出場次票券限 2024/1/10（含）前寄達。
The deadline for ticket delivery for this performance is on or before January 10, 2024.
- 已取票者（請先至全家FamiPort將票券取出）：需以郵寄方式退回票券，請將「票券」 及「退票申請書」以掛號方式郵寄至水星媒體總部「台北市信義區東興路 45 號 9 樓 / 水星媒體股份有限公司 票務組 收」。退費程序將以主辦單位收到「票券」 及「退票申請書」當日始算60個工作日（不含假日）內完成退款作業，如過了上述時間點尚未收到退款，可再度來信詢問進度。
For those who have already collected their tickets (please retrieve the tickets at a FamilyMart FamiPort), you are required to return the tickets by registered mail. Please send both the 'tickets' and the 'refund application form' via registered mail to the organizer at '9F, 45 Dongxing Road, Xinyi District, Taipei City / Mercury Media Co., Ltd. Ticketing Department.' The refund process will begin on the day the organizer receives both the 'tickets' and the 'refund application form' and will be completed within 60 working days (excluding holidays). If you have not received the refund after this period, please feel free to contact us for further inquiries.
- 未取票者：請完整填寫「退票申請書」並 Email 到【Mercury Entertainmeant】客服信箱 firstname.lastname@example.org ，退費程序將在收件日起算 60 個工作日（不含假日）內完成退費作業。
For those who have not collected their tickets: Please fill out the 'refund application form' completely and email it to 【Mercury Entertainmeant】customer service at email@example.com. The refund process will begin on the date of receipt and will be completed within 60 working days (excluding holidays) from that date.
- 換票等同於退票，請退票後再逕行於 KKTIX 購買。
Exchanging tickets is equivalent to a refund. Please proceed with the refund process and then repurchase the tickets directly on KKTIX.
Once the cancellation and refund procedures are completed, the ticket associated with the refund will become invalid and cannot be reinstated.
Additional fees such as 'ticket retrieval fee,' 'transfer fee,' and 'postage for returning tickets' are not included in the ticket price and must be borne by the ticket purchaser.
Please refrain from purchasing tickets through auction websites or other unauthorized channels outside of KKTIX's official ticketing platform. Do not purchase tickets through unfamiliar proxy services. Both the organizers and KKTIX cannot guarantee the authenticity of tickets. To avoid potential fraud or transaction disputes that may impact your rights, it is advised not to buy tickets from unauthorized sources. In the event of entry issues or other problems at the venue, neither the organizers nor KKTIX will be held responsible.
Engaging in any form of resale for profit (regardless of reasons such as proxy fees, transportation costs, subsidies, etc.) is in violation of Article 64, Paragraph 2 of the Social Order Maintenance Act. Additionally, according to Article 10-1, Paragraph 2 of the Cultural and Creative Industries Development Act, those selling tickets at prices exceeding the face value are subject to fines ranging from ten to fifty times the face value per ticket, imposed by the municipal or county (city) government, depending on the number of tickets. Please refrain from engaging in such activities to avoid legal consequences.
tall or under 7 years old, please refrain from purchasing standing tickets. Tickets are considered valuable securities, please keep them properly. In the event of loss, damage, burning, or other circumstances that render the ticket unidentifiable, replacements will not be issued.
Please do not bring cameras, video cameras, DV devices, or recording devices into the venue. Without prior consent from the organizer, photography, videography, and audio recording are strictly prohibited.
This event prohibits bringing outside food and beverages (items available for sale inside the venue are allowed). Additionally, any kind of metal, glass, PET containers, laser pointers, fireworks, or any dangerous items are strictly forbidden.
Each performance venue has its own entry regulations, and ticket holders are required to adhere to them. Latecomers must comply with the venue's guidelines.
- 消費者必須以真實姓名購票及填寫有效個人資訊，協助親友購買票券，應取得該個資所有人同意，一旦以虛假資料購買票券已經涉及刑法第二百十條「偽造私文書罪」：「偽造、變造私文書，足以生損害於公眾或他人者，處五年以下有期徒刑。」 ；且依文化創意產業發展法第十條之一第三項規定：「以虛偽資料或其他不正方式，利用電腦或其他相關設備購買藝文表演票券，取得訂票或取票憑證者，處三年以下有期徒刑，或科或併科新臺幣三百萬以下罰金。」，主辦單位及KKTIX皆有權利立即取消該消費者訂單，請勿以身試法!
Consumers must purchase tickets and provide valid personal information with their real names. When assisting friends or family in purchasing tickets, consent from the individual whose personal information is being used must be obtained. Purchasing tickets with false information may constitute a violation of Article 210 of the Criminal Code: "Forgery of Private Documents," which carries a penalty of up to five years of imprisonment. Additionally, according to Article 10-1, Paragraph 3 of the Cultural and Creative Industries Development Act: "Using false information or other improper means to purchase tickets for cultural and artistic performances through computers or other related devices, and obtaining booking or ticket collection certificates, shall be punished with imprisonment for up to three years or fined up to NT$3 million, or both." The organizers and KKTIX have the right to immediately cancel the consumer's order in such cases. Please refrain from engaging in unlawful activities.
Before purchasing tickets, please carefully read the notes and guidelines on each event page. Once the ticket purchase is successful, it is considered as an agreement to all the guidelines mentioned on the event page.
📍以上活動內容，主辦單位保留異動之權力。The promoter reserves the right to change these terms & conditions at any time.