good evening traveler_
👽SPACEPORT IS BACK👽
駭人的異變正在侵襲城市，地球已陷入能源危機
立即組織你的艦隊，成為自己遊戲的頭號玩家🎮
terrifying anomaly is looming over the city, Earth is facing an energy crisis.
Organize your fleet now and become the top player of your own game 🎮
陣容將陸續在官方Instagram公告！第一手消息請關注
lineup announcement everyday on SPACEPORT’s official Instagram
First Hand Updates Please Follow @spaceportcarnival
🇭🇰陳冠希&三角度 出道24年首次來台公開演出
中國有嘻哈第一季冠軍PG ONE 首次來台參演
🇰🇷韓國頂尖廠牌AT AREA PARTY： GROOVYROOM, GEMINI, MIRANI, BLASÉ, BOYCOLD 全員到齊
目前陣容解鎖進度 ➤➤➤ 20% 敬請密切關注官方公告
🇭🇰 Edison Chen & 3 CORNERZ’s exclusive first public performance in Taiwan
The Champion of first season “The Rap Of China” PG ONE’s debuted show with SPACEPORT
🇰🇷 AT AREA’s label party full squad： GROOVYROOM, GEMINI, MIRANI, BLASÉ, BOYCOLD
LINEUP UNLOCK PROGRESS ➤➤➤ 20%. Stay tuned.
4/29 公布全新陣容！
Announcing the all-new lineup on 4/29!
｜VIP 加碼優惠｜
✨購買太空港環保杯($880)並於活動使用，可享VIP區吧台暢飲
✨購買任意太空港周邊，憑VIP門票及周邊訂單明細，可兌換彩排券乙張
請至官方LINE：@spaceport(要加@)傳送VIP門票及周邊訂單明細即可兌換彩排券或吧台暢飲券
| VIP Exclusive Offers |
✨ Purchase a Spaceport Eco Cup ($880) and use it during the event to enjoy free-flow drinks at the VIP bar.
✨ Purchase any Spaceport merchandise and present your VIP ticket along with the merchandise order details to redeem one rehearsal pass.
Please send your VIP ticket and details of peripheral orders to the official LINE account: @spaceport (with @ included) to redeem either a rehearsal pass or a VIP bar drink voucher.
票務分區說明
🌐GA🌐 經濟艙
登機時間：活動前60分鐘
活動範圍：可以在GA的區域自由活動
✨領取手環後請於經濟艙入口依序安檢後，排隊入場
✨持有超早鳥雙日經濟艙的traveler與持有原票卷的經濟艙旅客可比一般經濟艙提前30分鐘登機。
🌐VIP🌐 商務艙
登機時間：活動前60分鐘
活動範圍：可以在GA、VIP的區域自由活動
✨領取手環後請於商務艙入口依序安檢後，排隊入場
🌐VVIP🌐 頭等艙
登機時間：活動前60分鐘
活動範圍：可以在全部區域自由活動
✨領取手環後請於頭等艙入口依序安檢後，由專人帶領前往預定包廂入坐。
✨頭等艙請來信太空港客服信箱 cs@spaceportcarnival.com，標題「頭等艙包廂預定」或加官方LINE「@Spaceport」預定，數量有限，售完即止。
🌐入場場知🌐
✨ 雙日票的旅客，請➡️務必⬅️攜帶雙日門票才能換取雙日手環，第二日可直接以雙日手環入場，但是仍須通過安檢。
✨本活動不採用實名制，但換取手環時仍須攜帶本人有效證件，未成年的traveler將獲得未成年手環，購買飲品時需出示手環。
✨身上攜帶違禁品將禁止入場，場外設有收費寄物區，可寄物後再排隊入場。違禁品列表請參考售票平台說明。
🌐GA🌐 Economy Class
Boarding Time: 60-min before the show
Accessible Zone: Within the GA area
✨After receiving your wristband, please proceed to the economy class entrance for a security bag check, and then queue for entry.
✨Travelers holding Super Early Bird 2-Day Economy tickets and those with original economy tickets can board 30 minutes earlier than general economy passengers.
🌐VIP🌐 Business Class
Boarding Time: 60-min before the show
Accessible Zone: within GA and VIP areas
✨After receiving your wristband, please proceed to the business class entrance for a security bag check and then queue for entry.
🌐VVIP🌐 First Class
Boarding Time: 60-min before the show
Accessible Zone: within all areas
✨After receiving your wristband, proceed to the first-class entrance for a security check and be escorted to your reserved booth.
✨For first-class booth reservations, please email customer service cs@spaceportcarnival.com with the subject "First Class Reservation" or add us on the official LINE "@Spaceport" to book. Availability is limited and offered on a first-come, first-served basis.
🌐Admission Information🌐
✨ Two-day ticket holders must ➡️absolutely⬅️ bring their two-day ticket to exchange for a two-day wristband. On the second day, you can enter directly with the two-day wristband but must still pass through our security bag check.
✨The event does not require real-name registration, but a valid ID must be presented when exchanging for a wristband. Underage travelers will receive a minor wristband, which must be shown when purchasing beverages.
✨Possession of prohibited items will result in denied entry. A paid locker service is available outside the venue; you may store items there before queuing for entry. Please refer to the ticketing platform for a list of prohibited items.
太空港三大宗旨
新能源｜零浪費｜永續性
The three core principles of the Spaceport
New Energy | Zero Waste | Sustainability
「演出產業能源革命」
全球第一個100%乾淨能源的音樂節
Energy revolution of the live music industry
World’s first 100% clean energy music festival
「一張票種下一棵樹」
種樹是已知最有效降溫又最環保的作法
One ticket = One Tree Planted
Planting tree is the most effective & eco-friendly way to cool the temperature
「終結一次性浪費」
世界上最乾淨的音樂節地面
Termination of disposal tableware
Cleanest festival floor on Earth!
「為海洋回收100萬個寶特瓶」
活動周邊與制服全部透過回收塑膠瓶製作
Recycle 1 million plastic bottles from the ocean
Merchandise and uniforms are made by recycled plastic bottles
｜We are #TeamGaia｜
Let’s recharge the planet with art and music🤟
#TeamGaia是太空港幕後創意&執行團隊，用獨一無二的環保視野，
摒棄陳腔濫調的「環保說教」，由淺入深的讓大眾體會ESG的落實。
希望讓「環保」變成年輕人願意貼在身上的標籤
從此愛地球就是一件很潮很酷的事！
#TeamGaia is the creative and executive team behind Spaceport, offering a unique environmental perspective. We discard the clichéd "eco-preaching" and instead, through a progressive approach, allow the public to experience the implementation of ESG (Environmental, Social, and Governance) principles from the surface to the depths. Let's make "environmentalism" a label that young people are proud to wear, making loving the Earth the coolest thing ever!
｜節目資訊｜
節目名稱：2024 SPACEPORT 太空港音樂藝術節嘉年華
演出日期：2024/05.25(六)、05.26 (日)
演出地點：桃園陽光劇場
早鳥入場：12:00 （比一般入場時間提前60分鐘）
入場時間：13:00 （演出前60分鐘，如有變動將另行公告）
演出時間：14:00 - 22:00
年齡限制：開放全年齡入場。
購票方式：KKTIX
＊請留意黃牛票，認準官方售票平台，以免受騙。
Event Name：2024 SPACEPORT CARNIVAL
Date：May 25th - May 26th , 2024
Location：TAOYUAN SUNLIGHT ARENA
Early Entry：12:00 (Early Bird Exclusive)
Door open(Check in)：13:00
Show time：14:00 - 22:00
Age Restriction：All ages.
Ticket Purchase Channels: KKTIX
＊Please beware of scalped tickets and make sure to purchase from the official ticketing platform to avoid being deceived.
｜會員購票方式｜
- 購票前建議先"加入會員"並盡早完成"手機號碼及電子郵件地址"驗證，以便進行購票流程，建議可於會員"設定"中的"報名預填資料"先行存檔「姓名」和「手機」，以減少購票時間快速進行下一步。
Before purchasing tickets, it is recommended to 'join as a member' and promptly complete verification of 'phone number and email address' to facilitate the ticket purchasing process. It is suggested to save 'name' and 'phone number' in the 'pre-filled registration information' under 'settings' of the member account in advance, to expedite the ticket purchasing process for the next steps.
- 為了確保您的權益，強烈建議您，在註冊會員或是結帳時填寫的聯絡人電子郵件，盡量不要使用Yahoo或Hotmail郵件信箱，以免因為擋信、漏信，甚至被視為垃圾郵件而無法收到『訂單成立通知信』。
To ensure your rights, it is strongly recommended that you avoid using Yahoo or Hotmail email addresses for the contact email provided during registration or checkout. This is to prevent any issues such as blocked emails, missed emails, or being marked as spam, which may result in not receiving the 'order confirmation email'.
- 訂單成立通知信可能因其他因素未能寄達，僅提供交易通知之用，未收到訂單成立通知信不代表交易沒有成功，又或是刷卡付款失敗，請於付款期限之內再次嘗試刷卡（即便收到銀行的授權成功的簡訊或電子郵件），若訂單逾期取消，則表示訂單真的沒有成立，請再重新訂購。一旦無法確認於網站上的訂單是否交易成功，請至會員帳戶的"訂單"查詢您的消費資料，只要是成功的訂單，皆會顯示您所消費的票券明細，若查不到您所訂購的票券，表示交易並未成功，請重新訂票。
The order confirmation email may not be delivered due to other factors and is provided solely for transaction notification purposes. Failure to receive the order confirmation email does not imply that the transaction was unsuccessful or that the card payment failed. Please attempt card payment again within the payment deadline (even if you have received a successful authorization message or email from the bank). If the order is canceled due to expiration, it indicates that the order was not successfully placed, and you should reorder. If you are unable to confirm whether the order was successful on the website, please check your consumption data in the 'Orders' section of your member account. All successful orders will display details of the tickets purchased. If you cannot find the tickets you ordered, it means the transaction was unsuccessful, and you should proceed to reorder.
- KKTIX系統沒有固定的清票時間，只要消費者沒有於期限內完成付款，未付款的票券就會陸陸續續釋放出來，消費者可隨時留意網頁或是機台是否有釋出可售票券張數。
KKTIX system does not have a fixed ticket release time. As long as consumers fail to complete the payment within the deadline, unpaid tickets will be released gradually. Consumers can always check the website or machines for available ticket quantities being released.
- 於KKTIX網站或全家便利商店購買雙日票或三體票，張數請務必選擇2或3的倍數，以便訂單成立（請留意，全家便利商店購票或取票每筆訂單4張為限）。
When purchasing two-day tickets on the KKTIX website or at FamilyMart convenience stores, please ensure to select a quantity that is a multiple of 2 to ensure order completion. Please note that for purchases or ticket collection at FamilyMart convenience stores, each transaction is limited to 4 tickets per order.
- KKTIX網站購票：
Ticket Purchase on KKTIX Website：
- 每筆訂單限購4張。
Limit of 4 Tickets per Order
- 建議購票前先加入會員並通過"手機號碼及電子郵件地址"驗證，並於購票前24小時完成驗證的動作以保障購票權益！
It is recommended to join as a member and verify your 'phone number and email address' before purchasing tickets. Please complete the verification process at least 24 hours before purchasing tickets to safeguard your ticket purchasing rights!
- 進行手機號碼驗證，但收不到簡訊怎麼辦？請點我
If you are unable to receive the SMS for phone number verification, what should you do? Please click here
- 付款方式：信用卡(VISA/MASTER/JCB)、ATM虛擬帳號
Payment methods: Credit Card (VISA/MASTER/JCB), ATM Virtual Account
- ATM虛擬帳號付款注意事項：僅限於台灣金融機構開戶所核發之提款卡並已開通「非約定帳戶轉帳」之功能，每筆訂單若超過$30,000無法選擇ATM虛擬帳號付款，請務必於期限內付款，逾期未付款訂單將會自動取消
Important Notes for ATM Virtual Account Payment: This payment method is only available for debit cards issued by financial institutions in Taiwan that have activated the "Non-Designated Account Transfer" feature. If the order amount exceeds $30,000, ATM Virtual Account payment cannot be selected. Please ensure timely payment within the specified period, as orders not paid by the deadline will be automatically canceled.
- 取票方式：全家取票(手續費每筆$30/4張為限，請於全家便利商店繳納給櫃臺)
Ticket Collection Method: FamilyMart (Service fee of $30 per transaction, limited to 4 tickets per transaction. Please pay the fee at the FamilyMart counter).
- KKTIX購票流程圖示說明 請點我
KKTIX Ticket Purchase Process Diagram Explanation, Please Click Here.
- 全家便利商店FamiPort取票說明 請點我
FamilyMart Convenience Store FamiPort Ticket Collection Instructions, Please Click Here.
- 選擇全家便利商店FamiPort取票請留意：請勿在啟售當天於網站訂購完成後馬上至全家便利商店取票，極有可能因系統繁忙無法馬上取票，只要訂購成功票券在演出前皆可取票，請擇日再至全家便利商店取票。
Please note for selecting FamilyMart FamiPort ticket collection: Do not attempt to collect tickets at FamilyMart immediately after completing the online purchase on the day of ticket sales. Due to system congestion, it may not be possible to collect tickets immediately. Tickets can be collected any time before the show as long as the purchase is successful. Please choose another day to collect tickets at FamilyMart.
- 全家便利商店FamiPort購票：
Purchase Tickets at FamilyMart Convenience Store FamiPort.
- 無需加入會員，每筆訂單限購4張
No need to join as a member; the limit is 4 tickets per order.
- 付款方式：僅接受現金
Payment Method: Cash Only
- 取票方式：付款完畢直接於全家便利商店櫃檯現場取票，免手續費
Ticket Collection Method: After completing the payment, collect your tickets directly at the FamilyMart convenience store counter, no handling fee required
- 全家便利商店店鋪查詢 請點我
FamilyMart Convenience Store Locator, Please Click Here.
- 全家便利商店FamiPort購票流程圖示說明 請點我
FamilyMart Convenience Store FamiPort Ticket Purchase Process Diagram Explanation, Please Click Here.
- 於全家便利商店FamiPort列印繳費單後，需在10分鐘內在該店櫃檯完成結帳，若無法在時間內完成結帳取票，訂單將會被取消，原本購買的票券將釋回到系統中重新銷售。
After printing the payment slip at FamilyMart Convenience Store FamiPort, you must complete the payment at the counter within 10 minutes. If you fail to complete the payment and ticket collection within the specified time, the order will be canceled, and the originally purchased tickets will be released back into the system for resale
- 於全家便利商店之購票動作皆於結帳取票後方能保證票券，請注意單憑列印繳費單無法保證其票券。
Tickets purchased at FamilyMart Convenience Store are guaranteed only after completing the payment and ticket collection at the checkout. Please note that merely printing the payment slip does not guarantee the reservation of the tickets.
- 身心障礙單日票券說明：
Explanation of Disability Tickets
-
僅限 KKTIX 網站購票，需加入會員並通過"手機號碼及電子郵件地址"驗證及「身心障礙者身份認證」，請務必在活動啟售前24小時完成驗證，售票當天無法保證能認證成功，24小時之內才認證成功的帳號恕無法確保能順利購票。
Only available for ticket purchase on the KKTIX website. Membership registration is required, and verification through 'phone number and email address' as well as 'disability identity certification' is mandatory. Please ensure to complete the verification 24 hours before the event goes on sale, as successful verification on the day of ticket sales cannot be guaranteed. Accounts that complete verification within 24 hours may not be guaranteed a smooth ticket purchase. - 如何進行身心障礙者身份認證？請點我
How to complete the identity verification for individuals with disabilities? Please click here. - 進行手機號碼驗證，但收不到簡訊怎麼辦？請點我
If you are having trouble receiving the SMS verification code, please click here. - 通過身份認證之帳號，僅可購買身心障礙證明「有效期限」晚於「活動日」之票券。
Accounts that have completed identity verification can only purchase tickets with a disability certification validity period that extends beyond the event date. - 每位身心障礙人士含必要陪同者限購最多2張票券，「必要陪伴者優惠措施」須通過主管機關身分認證始能購買陪同席票。
Each person with disabilities, including necessary companions, is limited to purchasing a maximum of 2 tickets. The "Companion Discount" requires verification by the supervisory authority to purchase accompanying seat tickets. - 身心障礙優先席以主辦單位／場館規定區域、座位、優惠票價配位銷售，售完為止。
Seats for individuals with disabilities are allocated based on the organizer/venue's designated areas, seats, and discounted prices, available until sold out. - 票價每席 1500 元
Ticket price: $1500 per seat. - 進場時須出示有效身心障礙證明正本，若有必要陪伴者，須一同入場（恕無法單獨持票進場），以利查驗。入場時如有不合規定或非身心障礙證明持有者，可拒絕入場並拒絕任何退換票要求。
Upon entry, please present the original and valid disability certification. If there is a necessary companion, both individuals must enter together (individual entry with a ticket is not allowed) for verification. Admission may be refused if there is a violation of regulations or if the ticket holder does not have a valid disability certification, and any refund or exchange requests may be denied.
｜注意事項｜
- 請勿於拍賣網站或是其他非KKTIX正式授權售票之通路、網站購票，除可能衍生詐騙案件或交易糾紛外，以免影響自身權益，若發生演出現場無法入場或是其他問題，主辦單位及KKTIX概不負責。
Please refrain from purchasing tickets on auction websites or other unauthorized channels aside from KKTIX as it may lead to potential scams or transaction disputes, affecting your own interests. In case of any issues such as inability to enter the venue or others, the organizers and KKTIX will not be held responsible.
- 若有任何形式非供自用而加價轉售（無論加價名目為代購費、交通費、補貼等均包含在內）之情事者，已違反社會秩序維護法第64條第2款，請勿以身試法。
If any individual engages in reselling tickets for purposes other than personal use, including but not limited to charging extra fees under the guise of purchasing fees, transportation expenses, subsidies, etc., it is a violation of Article 64, Section 2 of the Social Order Maintenance Act. Please refrain from attempting to evade legal consequences.
- 一人一票、憑票入場，票券視同有價證券，請妥善保存，如發生遺失、破損、燒毀或無法辨識等狀況，恕不補發。
Each person is entitled to one ticket, admission is granted with a valid ticket. Tickets are considered valuable securities; please keep them safe. Lost, damaged, burnt, or unidentifiable tickets will not be reissued.
- 如遇票券毀損、滅失或遺失，主辦單位將依「藝文表演票券定型化契約應記載及不得記載事項」第七項「票券毀損、滅失及遺失之入場機制：主辦單位應提供消費者票券毀損、滅失及遺失時之入場機制並詳加說明。」之規定辦理，詳情請洽KKTIX客服中心。
In the event of ticket damage, destruction, or loss, the organizer will handle it in accordance with the provisions of Section 7 of the 'Standardized Contract Terms for Performing Arts Ticketing,' which stipulates the entry mechanism for damaged, destroyed, or lost tickets. The organizer shall provide consumers with details on the entry procedure in such cases. For further information, please contact the KKTIX Customer Service Center.
- 本活動所蒐集之資料，包含姓名、Email、手機等資訊，僅提供主辦單位做為現場核對、製作證書、活動公告、客服聯絡及後續服務等使用，並不會做其他用途，亦不會將您的個人資料和活動資料提供給無關的第三方。
The information we collect for the event, including your name, Email and phone number, are only for the promoter to identify the order, making tree-planting certification or sending event notice, customer service etc. we will not provide your personal information to any irrelevant third party.
- 各表演場館各有其入場規定，請持票人遵守之，遲到觀眾需遵守館方管制。
Every venue has its own rules. Please follow the restrictions.
- 消費者必須以真實姓名購票及填寫有效個人資訊，一旦以虛假資料購買票券已經涉及「偽造私文書罪」，依照刑法第二百十條：「偽造、變造私文書，足以生損害於公眾或他人者，處五年以下有期徒刑。」 ，主辦單位及KKTIX皆有權利立即取消該消費者訂單，請勿以身試法！
Consumers are required to purchase tickets and provide valid personal information using their real names. Purchasing tickets with false information constitutes the crime of 'forgery of private documents' under Article 210 of the Criminal Code, which stipulates: 'Anyone who forges or alters private documents in a manner that could harm the public or others shall be punished with imprisonment for up to five years.' The organizer and KKTIX reserve the right to immediately cancel the consumer's order in such cases. Please refrain from attempting to evade the law
｜PURCHASE NOTES 購票須知｜
購票前請先了解本活動注意事項，如不同意請勿購買，以免產生不必要之糾紛及損害，
進入購票與退票作業程序時，視同已了解並同意遵守以下全部事項。
Please be aware of the following event notices, please do not purchase if you do not agree to avoid unnecessary conflicts or dispute. Once the consumer purchased the tickets they will be deemed to consent.
- 實際活動/入場時間請參考太空港官方社群、官網的活動公告，入場須知及活動攻略，若有異動主辦方將會於太空港官網及官方社群（Instagram、Facebook）公告。
The final/actual event & entry time will be announced on SPACEPORT's official social media channels and website, if any event notices and guideline has changed, #TeamGaia will announce it at official website & social channel (Instagram & Facebook)
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活動期間若遭遇疫情，請自備及配戴好口罩，入場防疫規範將依中央流行疫情指揮中心指引辦理，主辦單位保留調整與最終決定權力。除出示政府單位的強制隔離單外，否則確診及其他疾病將視為個人風險。
During the event, in case of an epidemic, please bring and wear masks. Entry epidemic prevention measures will be implemented according to the guidelines of the central epidemic command center, with the organizers retaining the authority to adjust and make final decisions. Except for presenting mandatory isolation orders from government authorities, confirmed cases and other illnesses will be considered individual risks.
- 本活動為一人一票不記名制，憑票券、本人證件以驗證年齡後（外國人士適用護照或政府認可之證明），於入口處安檢完畢後兌換當日手環方可入場，請攜帶有效證件如身分證、健保卡、駕照、護照。
This event is not a real-name system, 1 ticket for 1 person's entry. Please bring your valid ID (ID, driver license, passport, medical card) for age-check, the audiences will only enter the venue after security bag check and must wear your wristband all time when on site.
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本活動開放全年齡參加，本活動場地內外發生之未成年違法行為，主辦單位、演出者將一概不負責，請當事人及監護人自行負責。
This event is open all age,Please take care of the minor with you, the promoter will not be responsible for any accident.
- 本活動憑門票入場且無法重複入場，若中途離場則需重新買票方可再入場，觀眾無法憑手環再入場。
This event is admission by ticket only and not open for re-entry, audiences will not be able to enter the event by wristband, once the audience have left, will require a new ticket for re-entry.
- 入場後一律採取手環辨識，活動期間，請務必全程配戴手環，嚴禁取下、交換或轉售給他人，如經查獲未購買門票、持非當日門票或未配戴手環者將以現場原價票價進行全額補票。
Please wear your wristband at all-time, strictly forbidden to take off, switch or resell to others. Once the official catches the audiences who did not purchase tickets, or without a wristband, the audience will be required to pay for the original price of the ticket.
- 活動中請妥善保管手環、若遺失及毀損請自行負責，若經查獲，主辦單位無須承擔補票責任。
Please properly keep your wristband when during the event, we will not provide a new wristband if the audience lost it.
- 本票券經核銷及兌換後無法重複使用。
The ticket will not be valid after scanned and used.
- 雙日票限同一人使用，入場時需出示雙日門票(2張)，才能領取雙日手環(1個)，請妥善保管手環，遺失恕不補發，第二天需憑未使用的票卷及雙日手環入場。
The two-day pass is for one person's usage only, two-day tickets must be presented upon entry to receive the two-day wristbands. Please keep the wristbands properly, as they will not be reissued if lost, entry the next day is only allowed with an unused ticket and the two-day wristband.
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為加速現場交易流程，全部採用無現金交易，支付方式會在活動前公告。
To expedite on-site transactions, all transactions will be conducted cashlessly. Payment methods will be announced prior to the event.
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本活動禁帶外食及飲品進場，以及場內禁止使用一次性餐具，如經查獲者，需於場外食用完畢或丟棄後方可入場，場內另有販售酒水及熟食區。
Outside food and drinks are strictly prohibited at this event. Additionally, the use of disposable tableware inside the venue is prohibited. Individuals found in violation of this policy must consume or dispose of their items outside the venue before entry. There will be alcohol and prepared food available for purchase inside the venue.
- 為降低碳足跡，場內飲食區皆不提供一次性餐具（含叉子、湯匙、碗、飲料杯、酒杯），活動另提供餐具租借/清洗區，建議自備環保餐具於活動中使用。
To reduce carbon footprints, SPACEPORT has terminated the single-time use tableware on site. Please provide your green tableware or rent it at the food court. We have a tableware wash zone on site.
- 為維護觀賞品質與避免影響拍攝，請勿攜帶大型應援物、大型燈牌，應援物品規格不得超過30*50 cm，材質將由現場工作人員鑑定，不可有任何攻擊性、傷害他人的堅硬、尖銳物進場，可攜帶手旗、毛巾、扇子等布/紙製應援物，其它特殊裝扮、應援物請來信客服提供照片及材質詢問是否可以攜帶入場。
Please do not bring any huge/glowing fan-support goods that could damage other’s show watching experiences. If you must bring the size is limited to 30*50cm, the officials have the right to check its material and refuse any dangerous, attackable props. Flags, Towel, Fan or fabric made support props are acceptable. If you’re not sure please write to our CS email to find out the availability.
- 為確保活動現場安全及方便管理，請勿攜帶違禁物品，隨身行李將進行安全檢查之程序後方可入場。違禁物品不得入場，可至場外寄物區自費寄物，或交由主辦方代為丟棄，貴重物品請自行保管，物品價值超過500元以上主辦方不負保管責任，為避免寄物糾紛，請在寄物時拍攝託管物品照片方便工作人員於物品損壞、遺失時核對。
Please do not bring any contraband for big scale event safety, everyone needs to pass the security bag check to enter the event, prohibited goods are allowed to enter the event, please use the locker service outside or dump it. Please don’t leave your valuable belongings, the locker service team does not take any responsibility for guarding any items worth more than NTD$500. To avoid conflicts please take a photo of your belongings when using the locker services.
- 本活動設置場外寄物，違禁品不得入場，請至場外寄物後再排隊入場，場內及場外寄物最晚取件時間為活動當日22:00。
We have locker service at outside of the event, the prohibited goods are not allowed to enter the venue, please come back after you have checked your belongings, the locker service closes at 22:00.
- 隨身包包/提袋之最大尺寸為雙肩後背包，行李箱不得入場，若不符合規定請至入口處自費寄物。請避免攜帶有多處口袋、暗袋等結構複雜之包包/提袋增加安檢時間。
Please do not bring suitcase or bags size bigger than a backpack, contraband or big bags required to pay bag-checked outside of the venue. Please do not bring any bag that has so many hidden pockets or bags with complicated structures that will increase time for security check.
- 場內提供綠能行動電源租借，VIP商務艙觀眾租借電源免費。
We provide green power charger rental service on site. VIP tickets are free for charger rental.
- 本活動除導盲犬，寵物不開放入場。
Pets are not allowed except for guide dogs.
- 本活動恕不提供租借輪椅，可自行評估狀況攜帶。
This event does not have a wheelchair rental service. Please bring your own wheelchair after consideration.
- 本活動禁止攜帶單眼相機、攝影機、自拍棒、空拍機……等專業攝影器材，嚴禁使用任何附攝影功能之電子設備（包括但不限於手機、平板、數位相機、底片相機等）記錄舞台，若違規攝影舞台導致鏡頭設備遭雷射至損，請自行負責，主辦方及藝人經紀公司對於攝影舞台之版權、肖像、公開使用等一切行為保留法律追溯權。
This event is strictly forbidden to bring any monocular camera, video camera, selfie-stick, drones and other professional filming equipment, strictly forbidden to film the stage with any electronic devices (including but not limited to smartphones, pad, digital camera or film camera) to record the show. Please take full responsibility of your behavior and filming devices, the stage laser light might damage your camera lens if you don’t follow the rules. The promoter and artist agencies reserve the rights to pursue legal action for public usage of the show and portrait rights.
- 本活動禁止攜帶打火機、火柴、香菸、電子菸、煙油與煙彈，除吸煙區外全面禁止抽菸。
This event is strictly forbidden to bring lighter, matchsticks, cigarettes, E-ciggarette. nicotine oil and cartridge. This is a non-smoking event except for the smoking area.
- 本活動因場地限制及安全考量禁止攜帶滑板、滑板車、溜冰鞋、腳踏車、遙控飛機、遙控汽車、風箏、雷射筆等無法通過安檢的物品。
Skateboard, scooter, roller-blade, bicycle, remote-control aircraft/auto, kite, laser pen etc.
- 本活動禁止攜帶各式傘類（雨天可自備雨衣）、伸縮性自拍棒、旗桿、板凳、折疊椅、帳篷或任何可能有攻擊性的產品，可攜帶野餐墊、充氣沙發、懶骨頭等無攻擊性之裝備。
Any kind of umbrella(raincoat is allowed), selfie-sticks, flag pole, chair, tent, or any other attackable product is forbidden. Picnic mat, inflatable sofa, lazybone etc are allowed.
- 為保證大型群聚活動的安全，本活動嚴禁攜帶任何液體，易燃液體、腐蝕性液體、煙火產品、壓縮氣體、槍械、尖銳器械、毒品等非法物品，如經查獲一律移警處理。
Any liquid from outside of the venue is strictly forbidden for event safety. Flammable liquids, corrosive liquid, fireworks, compressed gas, firearms, sharp instruments, illegal drugs etc are not allowed. We will hand it to the police once we find it.
- 本活動將有駐場警察，與固定警隊、便衣刑警巡邏以保障觀眾安全。
Police officers and undercover policemen are on site for event safety.
- 依照民航局的要求，嚴禁攜帶氣球、空拍機、煙火、雷射筆，違者民航局將依法開罰。
According to the Civil Aviation Administration, balloons, drones, fireworks and laser pens are not allowed, violators will be penalized according to the law.
- 醫療藥品之攜帶，須標示清楚且備有用藥證明，將由現場醫療人員評估是否可攜帶入場。
If you must bring medical drugs, please bring doctor subscription notes, our medical team on site will evaluate and decide if it’s allowed to bring it in.
- 本活動禁止攜帶已開封成藥或眼藥水，未開封的眼藥水不再此限。
Unpacked medicines or eye drops are not allowed, brand new/ unopened eye drops are allowed.
- 本活動禁止破壞環境設施及設備，違反者將照價索取賠償。
Please do not sabotage our environment installation or equipment, the promoter will claim compensation from violators.
- 未成年者禁止購買與飲用酒精性飲料，如經查獲主辦單位將有權驅除離場並不予退費。
Minors are strictly forbidden to purchase or drink alcohol, once we find out the promoter has the right to ask you to leave and do not refund.
- 未成年者請勿吸菸、購買菸品以及進出吸煙區，如經查獲主辦單位將有權驅除離場並不予退費。
Minors are strictly forbidden to purchase/smoke or enter smoking areas, once we catch you we have the right to ask you to leave and do not refund.
- 禁止代購煙品、酒精飲料提供給未成年人，如經查獲主辦單位將有權驅除離場並不予退費。
Purchasing cigarettes/alcohol for minors is not allowed, once we find out the promoter has the right to ask you to leave and do not refund.
- 成年者於場內請理性飲酒，並落實喝酒不開車，開車不喝酒原則。若欲飲酒請搭乘大眾交通工具前往及離場，珍惜自己和他人生命。
Please drink responsibly, and do not drive under influences. Please take public transportation if you drink, treasure your life and other people's life.
- 成年者因飲酒過量而造成他人困擾之時，經勸不聽者主辦單位有權驅逐離場，並不予以退費。
Please do not harass other audiences after drinking, the promoter has the right to ask you to leave once you’re out of control and do not refund.
- 請隨時注意隨身財物及自身的安全。
Please mind your belongings and self safety at all-time.
- 現場如看見任何可疑、危險、違反規定之行為或身體不適者，請立即通報鄰近巡警或工作人員。
Please report to our staff when you see any sick people, suspicious, dangerous behavior or violation of our event rules.
- 本活動禁止投擲物品、翻越隔離設施及其他任何危險行為，若因違反現場規定而導致發生事故，將追究相關責任及賠償損失。
Please do not throw any goods, climb or cross the fences/mojo, or any dangerous behavior. If any accident happens because of your violation, the promoter reserves the right to pursue legal action or claim compensations.
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本活動為音樂節，非單一藝人之個場專場，入場時間自由並且無座位，若主辦方無延遲開場則不接受因為錯失單一藝人演出之退費請求。活動將於演出前一小時開放觀眾入場，持早鳥票卷可再提早一小時入場，最晚入場時間為21:30，超過時間主辦方有權禁止入場並且不予退費，。
This event is a music festival, not a solo concert, unless the promoter has delay the entry time otherwise we do not accept any refund request for missing a single artist’s performance. Doors will open an hour before the show, blind-bird tickets are able to get in 1 hour earlier than early-bird and pre-sale tickets. The final boarding time is 21:30, the promoter will not let anyone in after 21:30 and will not refund for the late audiences.
- 票卷附贈之飲品、充電服務、禮品等兌換卷請加入官方LINE帳號@spaceport 領取，禁止轉讓且無法重複使用。
Please add SPACEPORT official LINE account @spacepor to get your drinks/charge/locker/gift coupons, every coupon can be used for one time and it’s not transferable.
- 禁止造成其他觀衆傷害的一切行爲。如出現此類行爲而發生其他觀衆受傷等情況，主辦單位概不負責，請雙方當事人自行解決，經勸不聽者主辦單位有權驅逐離場，並不予以退費。
The promoter is not responsible for any fights or personal conflicts on site, please do not do anything that might hurt other people. The promoter has the right to kick out the attendees who cause troubles or hurt people and do not refund.
- 活動場地內外發生的刑事、民事案件（如竊盜、私人糾紛等），主辦單位、演出者將一概不負責，請觀眾妥善保管好自身財物及人身安全。
Promoter is not responsible for the criminal or civil crimes (thief or personal conflicts etc) on site or outside the event, please mind your belongings and take care of your safety.
- 本活動除主辦單位官方攤位及簽約合作廠商外，觀眾不得在場內進行交易及派發任何宣傳品，違規者若經查獲得強制離開會場，並不得要求退還票款。
Except the official sponsors and vendors, audiences are not allowed doing any promotions or sales on site, the promoter has the right to ask you to stop or to leave and do not refund.
- 因應新冠狀病毒肺炎(COVID-19)之疫情，如經政府機關通知建議活動延期或是暫停舉辦，主辦單位有終止或延後舉辦本場活動之權利。
The promoter has the right to delay or cancel the show due to force majeure or Covid-19 pandemic/government policy.
- 如遇天候或不可抗力之突發因素，主辦單位保留隨時調整應變或終止本活動內容及藝人陣容之權利。
The promoter reserves the right to adjust the lineup or end the event due to the dangerous weather, attacktion, or force majeure.
- 肖像權使用聲明：購票本人同意並授權太空港音樂藝術嘉年華活動拍攝、使用、改做、修飾、公開展示本人之肖像（包含照片及視訊影像，以下簡稱肖像）、名字、聲音…等，於本活動中所拍攝之作品。本人同意太空港音樂藝術嘉年華活動就上述著作（內含上述授權之肖像、名字、聲音等）享有完整之著作權，其關係企業、受讓人、被授權人及繼受人得使用本人之肖像、名字、聲音…等於所有形式的著作載體及媒體。太空港音樂藝術嘉年華得以各種媒體管道或印刷方式呈現授權內容之全部或部分、並可公開發表，無須再通知或經由本人同意，但於公開發表時必須尊重本人個人形象。
Agree for portrait rights: you agree to let the promoter use your portrait rights for SPACEPORT’s event recap public usage(including pictures and video image), names, sounds etc. Spaceport will have the full copyright to its picture/video content for media usage or publish without notice.
- 以上注意事項若有未盡事宜，主辦單位保留最終解釋權與增加、變更及取消等注意事項之權利，相關規定以 SPACEPORT太空港FaceBook粉絲專頁、Instagram、官網及現場公告為主。
The promoter reserves the final interpretation and the rights to increase, adjust and cancel precautions terms. The latest notice will be announced on SPACEPORT facebook fan page/ Instagram channel and official website.
以上若有任何進一步問題，我們將竭盡為您服務！歡迎來信至太空港客服信箱 cs@spaceportcarnival.com 或與私訊官方line @spaceport
If you have any further questions, please feel free to contact us at our Customer Service email: cs@spaceportcarnival.com or send the message to our official Line account @spaceport.
sincerely at your service.
#TeamGaia
｜退票辦法｜
根據文化部訂定『藝文表演票券定型化契約應記載及不得記載事項』第六項「退、換票機制」之規定共有四種方案之退換票規定，本節目採用方案二：消費者請求退、換票之時限為購買票券後三日內（不含購票日），全家取票因購買當日便可取票則不適用此規範。
According to the provisions of the 'Standardized Contract Terms for Performing Arts Ticketing' set by the Ministry of Culture, Article 6 outlines four schemes for ticket refund and exchange mechanisms. This program adopts Scheme Two: Consumers may request ticket refunds or exchanges within three days of purchasing the tickets (excluding the purchase date). This regulation does not apply to ticket retrieval at convenience stores, as tickets purchased on the same day are available for retrieval.
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請求退票日期，以實體票券郵寄，在退票期限前寄（以郵戳為憑）至太空港總部地址或客服信箱為準。
Please request a refund before the deadline, and send the physical ticket by mail (postmark as proof) to the headquarters address or customer service email of the Spaceport.
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本活動此次退票皆依方案二辦法規定，酌收規定之票面金額5%手續費。
For ticket refunds in this event, they will be processed according to Scheme Two, with a handling fee of 5% of the face value of the ticket as stipulated.
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例：3/8 購買票券 限2024/3/13(含)前，以郵戳為憑
Purchasing tickets on 3/8 is restricted until 2024/3/13 (inclusive), with the postmark as proof.
- 實體票券（含全家取票，請先至全家FamiPort將票券取出）：需以郵寄方式退回票券，請將「票券」 及「退票申請書」以掛號方式郵寄至太空港地球總部「台北市中山區中山北路三段58號三樓之五 / 荷米斯娛樂股份有限公司 票務組 收」。退費程序將以主辦單位收到「票券」 及「退票申請書」當日始算60個工作日（不含假日）內完成退款作業，如過了上述時間點尚未收到退款，可再度來信詢問進度。
For physical tickets (including those retrieved at FamilyMart FamiPort), please return the tickets via registered mail along with the "Ticket" and "Refund Application Form" to the Earth Headquarters of Spaceport, Water Mercury Media Co., Ltd., Ticketing Department, 3F-5, No. 58, Section 3, Zhongshan North Road, Zhongshan District, Taipei City. The refund process will begin on the day the organizer receives the "Ticket" and "Refund Application Form" and will be completed within 60 working days (excluding holidays). If the refund is not received after the above-mentioned period, you may inquire about the progress via email again
- 購買實體票券者可受理單張退票。
Purchases of physical tickets are eligible for single-ticket refunds.
- 換票等同於退票，請退票後再逕行於 KKTIX 購買。
Exchanging tickets is equivalent to refunding them. Please proceed with purchasing on KKTIX after the refund process.
- 購買雙日票無法退單張票券。
Purchase of two-day tickets cannot be refunded for single tickets.
- 一旦完成取消訂單及退票手續，該退票之票券將失效，恕無法恢復。
Once the cancellation and refund process is completed, the ticket associated with the refund will become invalid, and cannot be reinstated.
- 「取票手續費」、「轉帳手續費」及「寄回票券郵資」等額外手續費非屬票價部分需由購票人承擔。
The additional handling fees such as 'ticket collection fee', 'transfer fee', and 'postage fee for returning tickets' are not included in the ticket price and are to be borne by the ticket purchaser.
- 「退票申請書 下載」
Download Refund Application Form